At Thyrocare Salem, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our diagnostic and healthcare services.
Information We Collect
When you book a diagnostic test, health package, or use our services, we may collect:
• Full Name
• Phone Number
• Email Address
• Residential Address for Home Sample Collection
• Age and Gender
• Health-related information necessary for diagnostic testing and report generation
How We Use Your Information
The information collected may be used for:
• Processing diagnostic test bookings
• Scheduling home sample collection services
• Generating and delivering laboratory reports
• Sending appointment confirmations and service updates
• Improving service quality and customer experience
• Responding to inquiries and support requests
• Complying with applicable healthcare regulations
Information Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse. All patient information is handled with strict confidentiality and used only for legitimate healthcare and service-related purposes.
Sharing of Information
We do not sell, rent, or trade your personal information. Information may be shared only with authorized laboratories, healthcare professionals, or service providers involved in diagnostic testing, report generation, and healthcare service delivery, as required.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website performance, and enhance functionality. You may disable cookies through your browser settings if preferred.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites.
Your Consent
By using our website and healthcare services, you consent to the collection, processing, and use of your information as described in this Privacy Policy.
Data Retention
Patient records and diagnostic reports may be retained for a period required by applicable healthcare regulations and laboratory standards. We take reasonable measures to ensure the security of stored information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with immediate effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Thyrocare Salem
RK Diagnostic Laboratory
#12/4 Jai Ranjith Plaza, 2nd Gate,
Opposite Steel Plant,
Mohan Nagar,
Salem – 636030,
Tamil Nadu, India
